Room Game Master

Escape Room Game Master – Breakout Games

Position Summary:

The Game Master is responsible for operating the game and enhancing the guest experience by providing excellent customer service. This position is part time/on-call.

• Employee discounts
• Flexible schedule
• Training & development

• Greet guests in lobby
• Lead guests to game room and give verbal instructions
• Answer questions and provide clues to facilitate guest game experience
• Meet group after game has concluded to celebrate accomplishments
• Track operating statistics
• Reset game room for next group of guests
• Prepare waivers for guest to sign
• Answer phones and return voicemails
• Monitor retail purchases as directed by General Manager
• Book games

• Good grasp of technology – basic computer skills, email, etc.
• Effective verbal and written communication skills
• Provide enthusiastic service for all guests
• Monitor guests activity and engage via computer screen up to 1 hour without distraction
• Must be able to understand and verbally articulate the meaning of Breakout and clearly explain each game room
• Need to be able to lift up to 30 lbs., reach, squat, kneel, and climb a ladder
• Requires sitting for extended periods at a time