Quality Assurance Information Coordinator

Quality Assurance Information Coordinator )

Join to apply for the Quality Assurance Information Coordinator ) role at Life Net Health.

Virginia Beach, VA (Sabre)

Quality Assurance

Full-Time | Monday-Friday (7:15 AM-4:00 PM)

Non-Clinical

$16.83 - $22.44 per hour

AT LIFENET HEALTH, YOU ARE THE ADVANTAGE. Every day, YOU help us to save lives, restore health, and bring hope to patients and families around the world. We cultivate growth, innovation, and collaboration, where your contributions drive solutions that benefit humanity. Together, we are united by a mission greater than ourselves, a purpose rooted in healing.

As an Information Coordinator you’ll play a vital role in advancing our mission. In this position, you’ll serve as a recovery partner liaison for clinical recovery partners, acting as quality contact for internal and external stakeholders. You obtain and perform initial review of donor chart documents and production-related information to ensure completeness, accuracy, quality, and compliance with FDA regulations, AATB standards, and Life Net Health SOP.

You coordinate the daily flow of donor charts to ensure timely completion of review and approvals, and assist with new hire onboarding, special projects, and process improvement initiatives when needed.

• Compliance:
  Compile and prepare donor chart documents—including recovery documentation, laboratory analysis, medical/hospital records, intake/output/blood bank records, and/or medical examiner reports; determine readiness of the record for progression; review documentation for accuracy and completeness; provide accurate and timely documentation and data verification in donor charts and software systems; initiate nonconformances.
• Communication:
  Use courteous, timely, appropriate, and effective communication methods for both internal and external customers; request, obtain, and track donor chart documents and information from stakeholders; coordinate the daily flow of donor chart documents to the next step of the review process; work closely with other QA staff members, fostering a team-oriented environment.
• Continuous Improvement:
  Use LEAN principles to identify mechanisms to strengthen and improve process controls related to donor chart review; participate in special projects and process improvement initiatives.

• High School Diploma
• Two (2) years of experience (with high school diploma) with patient medical records and medical terminology; data entry experience within a healthcare or similar highly regulated industry.
• Zero (0) years of experience with associate or other advanced degree.

• Associate degree or higher in Biological Sciences or related field.
• One (1) year experience in tissue banking.

• Adherence to defined protocols and procedures.
• Time Management:
  Prioritize multiple competing priorities and manage workload to meet defined goals.
• Communication skills:
  Effectively communicate verbally and in writing.
• Independent thinking and decision making.
• Analytical thinking:
  Gather and evaluate pertinent donor information.
• Relationship Management:
  Build and sustain partnerships across organizational boundaries.
• Attention to detail:
  Ensure high degree of accuracy, completeness, and on-time delivery.
• Microsoft Office, Adobe, and related software proficiency.

• Affordable Medical, Dental, and Vision Coverage – comprehensive care that won’t break the bank.
• Profit Sharing Plan – share in the success you help create.
• 403(b) Retirement Plan – invest in your future with confidence.
• Paid Parental Leave – 6 weeks to bond with your newest family member.
• Corporate Sponsored Events – celebrate milestones and build connections.
• Generous Paid Time Off – 18 vacation days (based on position, tenure, and state laws), 9 sick days (subject to local and state regulations), 9 holidays (7 standard + 2 floating).
• Flexible Work Program – for approved roles, how and where you perform best.
• Tuition Reimbursement – invest in your growth and education.
• Career & Leadership…