Housekeeping Supervisor- Sitio Boutique Hotel at Atlantic Park

Housekeeping Supervisor – The Sitio Boutique Hotel at Atlantic Park

Join to apply for the Housekeeping Supervisor role at Commonwealth Lodging Management, LLC
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Lead and manage the housekeeping team to ensure a clean, organized, and welcoming environment that meets Surfrider standards while fostering a positive, professional atmosphere.

• Communicate effectively across all departments, maintaining harmony and professionalism.
• Manage daily work schedules, room allocations, and team assignments for efficiency and timely room readiness by 3 PM check‑in.
• Verify quality and performance, supporting team members and exceeding resident needs.
• Personally clean rooms and spaces when needed to ensure prompt completion.
• Inspect rooms, common areas, and public spaces to maintain cleanliness, safety, and presentation standards.
• Conduct routine property walks to ensure all areas meet brand standards and guest expectations.
• Recruit, interview, and train new housekeeping staff, building partnerships for candidate sourcing.
• Manage inventory, supplies, equipment, and maintain budget within ownership guidelines.
• Report maintenance issues to GM and collaborate with the Front Desk on room status and readiness.
• Conduct monthly asset inspections, develop improvement plans, and track inventory levels.
• Gather feedback from Front Desk, GM, and ownership to continuously improve service and organization.
• Advise on operational organization, equipment, and efficiency improvements.
• Perform other duties as assigned.

• Demonstrated strong guest service, problem‑solving, and decision‑making skills.
• Demonstrated energetic, self‑motivating and a "can‑do" positive attitude.
• Proficiency in English and Spanish (written and oral).
• Proficiency with Microsoft Office (Word, Excel) and Housekeeping PMS System on Mac and PC.
• Demonstrated ability to manage conflict/resolution, stress and time management.
• Meticulous attention to detail, motivational skills, verbal communication skills, and written communication skills.

• Exert physical effort in lifting/transporting at least 25 pounds.
• Push/pull carts and other equipment up to 100 pounds.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, and hearing ability and visual acuity.
• Work environment – all areas of the hotel, surf park, and restaurant. This job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings.
• Must be able to stand and exert well‑paced mobility for lengthy periods of time.

• Previous housekeeping experience in a similar luxury environment required.
• High school diploma or equivalent.
• Minimum of three years of housekeeping experience.
• Minimum of two years of experience in this role or a similar leadership role.
• Ability to be flexible with work schedule including nights, weekends and holidays as needed.
• Reading, writing and oral proficiency in the English language. Bilingual a plus.
• Must possess the ability to make independent decisions, follow instructions and accept constructive criticism.
• Must possess leadership ability and the willingness to work harmoniously with staff, management, vendors and guests.
• Multitask, organize and prioritize tasks on an hourly and daily basis.
• Work well under time constraint – clear thinking and remaining calm.
• Maintains a positive disposition and adaptable mindset.
• Perform job duties with attention to detail, speed and efficiency.
• Adapt to workload based on hotel occupancy.
• Maintain confidentiality of guest and hotel information.
• Responsible for knowing and abiding by all departments, Commonwealth Lodging Management, and hotel policies and procedures, as well as all brand standards, policies, and procedures.
• This job description is not intended to provide a complete and comprehensive list of all job duties, requirements and responsibilities. Instead, it is provided as a general overview of the expectations for the position.

Salary: $25.00 per hour