Regional Director of Operations

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts

Location:

Hampton Roads, VA (based in or willing to relocate)

Reports to:

Vice President of Operations

Portfolio: 5-7 Marriott, Hilton and IHG hotels: select-service, extended-stay and full-service

Team:
General Managers of each hotel

Employment type:

Full-time, exempt

Travel:
About 60% of time at properties: regular driving across Hampton Roads, with overnight stays for our Charlottesville, VA and Columbia, MD hotels

Salary range: $105,000 – $135,000 base + annual performance bonus

LTD Hospitality Group is a second-generation, owner-operated hospitality company founded in 1983. We own and manage Marriott, Hilton and IHG hotels across Virginia and Maryland, and growing Your Space, our own extended-stay brand, through ground-up development. That combination is rare: the operating discipline of a branded portfolio, the speed of a family company, and a seat at the table as a new brand scales.

As Regional Director of Operations, you will own the results of a region: profit, revenue, guest experience and people. You will have real authority, direct access to the C-Suite and ownership, and no layers of bureaucracy between a good idea and its execution. In return, we expect clear accountability: you will know your numbers, tell us what they mean, and move them.

This role is for a leader who has already run a hotel well, now wants to make every hotel in a region run better, and would rather be measured on outcomes than on effort.

• Owner proximity. You present directly to the people who make the capital decisions, so your recommendations become actions fast.
• A brand in growth mode. Strong leaders help shape Your Space operating standards and are first in line as the platform grows.
• Multi‑brand range. Select-service, extended‑stay and full-service experience across three major franchisors builds a career few single‑brand roles can.

You are accountable for four outcomes across every hotel in your region. You will run a tiered visit model: monthly on‑site time at focus hotels (underperforming, in renovation, or with a new GM), every six to eight weeks at stable hotels, and a weekly virtual check‑in with every GM.

• Own each hotel's P&L, GOP and EBITDA against budget, forecast and prior year, with flow-through as the core measure.
• Lead the rolling weekly and monthly forecasts with each GM.
• Manage labor productivity by department (hours and cost per occupied room), scheduling to demand.
• Drive cost‑per‑occupied‑room discipline, use group purchasing where it beats local spend, and prioritize capital and PIP spend with Facilities.

• Optimal RevPAR Index (RGI) and market share against each hotel's competitive set.
• Ensure GM engagement with Revenue Management and Sales monitoring pace, pickup, segmentation performance and pricing.
• Protect rate integrity and channel mix, and grow F&B, meetings and ancillary revenues.

• Own guest satisfaction, Net Promoter and online reputation results on Marriott, Hilton and IHG platforms.
• Keep every hotel in good standing on brand QA audits. No hotel should ever be surprised by an audit result.
• Lead structured property visits with documented findings, actionable item owners and due dates, followed up until closed.
• Help refine and launch Your Space operating standards as the brand grows.

• Recruit, coach and evaluate General Managers, and build a ready‑now successor for every GM seat.
• Mentor department heads so our next GMs come from inside.
• Model…