Portability Manager Retirement

Job Description - PORTABILITY MANAGER (BENEFITS & RETIREMENT) (260003LN)

Job Description

PORTABILITY MANAGER (BENEFITS & RETIREMENT)

260003LN

: NEXCOMHQ Pay Range : $80,893 - $102,677 based on exp

Job Summary: Responsible for enterprise-wide administration and management of NEXCOM's Portability of Benefits Program for associates moving between the Department of Defense DoD Nonappropriated Fund NAF and civil service employment systems. Owns all portability components encompassing eligibility determinations regarding leave and service credit continuity of employment and retirement coverage elections; retained retirement coverage administration of defined benefit and defined contribution plans, ensuring contributions are established promptly for payroll deductions and collection of premium payments for enrollment in the Federal Employment Benefit Program FEBP benefits upon retirement.

Reconciles records and closes cases upon retirement, FEBP enrollment, and payments upon employment transfer.

• Administers NEXCOM's Portability of Benefits Program. Establishes program priorities, processing standards, workflows, internal controls, and service expectations to ensure portability actions are completed accurately, consistently, and within applicable requirements and deadlines. Develops SOPs to capture the steps and actions needed to standardize the management and execution of the portability program.
• Provides direct supervision and technical oversight to staff responsible for researching, reviewing, and finalizing retirement documentation for current and former NEXCOM associates retiring under portability provisions. Directs work assignments, ensures retirement documentation is accurate and complete, and maintains accountability for timely, compliant processing needed to initiate retirement benefits.
• Provides functional leadership across internal and external organizations, coordinating with agency Human Resources or Payroll, government agencies, retirement systems, and plan administrators. Ensures portability actions are accurate, timely, fully documented, and compliant with applicable laws, regulations, DoD policy, plan provisions, and NEXCOM procedures. Work is accomplished through coordination with benefits staff and benefits manager as applicable.
• Manages portability cases from initial identification through eligibility determination, employee notification, election, implementation, verification, reconciliation, documentation, and closure. Establishes complete case files, tracks actions and deadlines, obtains required documentation, follows up with responsible parties, and maintains current case status.
• Serves as NEXCOM's primary point of contact for incoming and outgoing portability cases. Coordinates with Talent Acquisition, HR Processing, Benefits, Payroll, HRIS, field Human Resources representatives, employees, and other internal partners to identify potentially eligible employees as early as possible in the appointment or separation process.
• Provides eligible employees accurate portability information, required notices, and retirement coverage election documents. Explains available options, employee responsibilities, documentation requirements, and applicable deadlines without directing or influencing an employee's election. Ensures elections are received, documented, and transmitted for timely implementation.
• Builds and maintains effective working relationships with gaining and losing Human Resources Offices, other DoD NAF employers, Federal civil service agencies, DCPAS, OPM, retirement plan administrators, and other governmental and external partners. Coordinates the exchange and validation of information required to complete portability actions and resolve…