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Senior IT Support Specialist - Tier II​/III; DoD

Job in Virginia Beach, Virginia, 23450, USA
Listing for: Delaware Nation Industries
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Senior IT Support Specialist - Tier II/III (DoD)
A technology support company in Virginia Beach is seeking a Senior Customer Technical Support Specialist to provide Tier II/III technical support and troubleshoot complex IT incidents. Candidates should have at least six years of experience in Help Desk operations within DoD environments and an IAT III certification. The role involves using ticketing systems like BMC Remedy and Service Now and developing user guides for end-users.
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Position Requirements
10+ Years work experience
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