Service Desk Analyst — Customer-Facing Tech Support
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
ePlus inc. in Virginia Beach, VA, is seeking a Service Desk Analyst I to provide Level 1 technical support via phone and email. You will diagnose issues, document progress, and ensure timely resolution for our customers in a collaborative team setting.
The role requires one year of customer service experience, familiarity with Service Now, and proficiency with MS Office; the shift runs Sat-Wed 4pm-1am EST, and on-site presence is expected.
We are currently recruiting a Service Desk Analyst I — Customer-Facing Tech Support for our team in Virginia Beach, VA, United States.
The following opportunity is for a Service Desk Analyst I — Customer-Facing Tech Support with ePlus inc.
Our group is growing, and we are hiring a Service Desk Analyst I — Customer-Facing Tech Support in Virginia Beach, VA, United States.
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