Army Contracting System Expert - Service Desk; Secret
Listed on 2026-10-20
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IT/Tech
IT Support, HelpDesk/Support
LMI Consulting, LLC is seeking a Functional Service Desk Agent with DoW contracting experience to support the Army Contract Writing System (ACWS) from its Tier 2 Functionality Desk. The role requires an active DoD Secret Clearance and delivery of timely, accurate incident resolution.
You will handle incidents end-to-end, document diagnostic steps and outcomes, and escalate when needed to Tier
3. This position emphasizes customer empathy, knowledge sharing, and ITIL-aligned processes in a federal
As a Army Contracting System Expert - Service Desk (Secret), you will play an important part at LMI Consulting, LLC in Tysons, VA, United States.
We appreciate your interest in this position.
Join LMI Consulting, LLC and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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