Innovation & Technology Strategist

:

Job Location s: US

Category:
Information Technology

Type:
Regular Full-Time

DecisionPoint seeks an Experience Innovation & Technology Strategist to support the Service Design & Experience team under the MODES III contract. This role identifies, evaluates, and helps validate emerging technologies and innovative capabilities that have the potential to improve digital services, user experiences, operational effectiveness, and mission outcomes across the MC&FP digital enterprise.

Working under the SDEL, the Experience Innovation & Technology Strategist serves as the team's forward-looking technology and experimentation capability, connecting emerging technology research with human-centered design, service strategy, and measurable user and mission needs. The role works across Tasks 2 and 3 to identify opportunities where new technologies, platforms, AI/ML, automation, analytics, or other emerging capabilities could enable improved experiences or new approaches to service delivery.

The Experience Innovation & Technology Strategist conducts structured technology and market research, evaluates product and platform capabilities, assesses technical and integration considerations, and supports rapid experimentation, prototypes, and early-stage pilots. Rather than pursuing technology for its own sake, the role frames innovation around defined user problems, experience opportunities, and mission outcomes and develops evidence-based recommendations for SDEL and stakeholder consideration.

When an emerging capability demonstrates sufficient value and feasibility for further development, the Experience Innovation & Technology Strategist supports its transition from exploration into product planning and delivery in coordination with the Technical Product Experience Manager, Digital Experience Architect, UX and experience teams, AI/ML specialists, and Task 3 technical teams.

This position is fully remote.

The Experience Innovation & Technology Strategist will:

• Serve as the Service Design & Experience team's primary resource for identifying and evaluating emerging technologies and technology-enabled opportunities that could improve MC&FP services and digital experiences.
• Conduct continuous environmental scanning across commercial, Federal, DoD, and industry innovation ecosystems to identify emerging technologies, platforms, methods, and capabilities relevant to MC&FP mission and user needs.
• Translate technology trends into clearly defined experience opportunities, connecting potential capabilities to specific user needs, service challenges, operational problems, or strategic objectives.
• Research and evaluate emerging capabilities across areas including AI/ML, intelligent automation, data and analytics, digital experience platforms, cloud technologies, personalization, conversational experiences, and other relevant technologies.
• Conduct structured product, platform, vendor, and capability assessments, including analysis of functionality, maturity, architecture, interoperability, integration requirements, scalability, and mission applicability.
• Develop and apply evidence-based technology evaluation frameworks that consider user value, mission value, technical feasibility, accessibility, security and privacy implications, interoperability, implementation effort, operational sustainability, and expected experience impact.
• Work with UX researchers, experience strategists, designers, architects, AI/ML specialists, developers, cybersecurity personnel, and other SMEs to evaluate emerging capabilities from multiple perspectives.
• Frame innovation initiatives as hypotheses or clearly defined problem statements with measurable success criteria…