Senior Workforce Analytics & Insights Analyst; Hybrid
Listed on 2026-11-05
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IT/Tech
Data Analyst, Business Intelligence, Business Systems & Technology Analysis
GEICO is seeking a Senior Data Insights Analyst to deliver world-class analytical support for Contact Center WFM. You will analyze operational data, identify trends, and drive data-driven staffing decisions across teams.
The role emphasizes forecasting accuracy, reporting, and actionable insights for performance improvements. The ideal candidate will have 4+ years in workforce analytics, strong skills in SQL, Power BI, and Excel, and experience with AWS Connect, NICE, or Alvaria.
Are you ready to take on the Senior Workforce Analytics & Insights Analyst (Hybrid) role at Geico?
As a Senior Workforce Analytics & Insights Analyst (Hybrid), you will play an important part at Geico in Virginia Beach, VA, United States.
We invite applications for the Senior Workforce Analytics & Insights Analyst (Hybrid) position located in Virginia Beach, VA, United States.
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