Technical Support Specialist – Internet & TV
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IT/Tech
Job Description & How to Apply Below
Shentel is hiring a Technical Support Representative in Virginia Beach to assist customers with Streaming TV and Home Internet service questions and troubleshoot issues. You will diagnose problems, use multiple applications, and create detailed tickets to coordinate resolutions.
The role emphasizes delivering excellent customer experiences, meeting performance metrics, and collaborating with supervisors to improve satisfaction. Evening/weekend shifts are required.
The Technical Support Specialist – Home Internet & TV position in the Sales, IT & Technology field is open for applications.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Virginia Beach, VA, United States.
This opportunity is part of our work in Sales, IT & Technology.
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