Recreation Specialist II - Recreation Services

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Recreation Specialist II
- Recreation Services duties and responsibilities could include but not be limited to:

• Provide legendary experiences to internal and external customers in both written and oral forms
• Ability to lead and instruct staff on how to provide legendary experiences while promoting Parks and Recreation programs and services.
• Must possess the ability to promote teamwork and serve as a catalyst for a positive work environment among several work units.
• Provide facility tours and upsell programs and amenities.

• Oversee, assess and ensure efficient and safe daily operations of the facility.
• Facilitate training and coordination of emergency operating procedures in conjunction with other units
• Coordinate use of facility space
• Collaborate to set goals and objectives.
• Work with Creative HQ to understand demographic information, citizen priorities and trends. Ensure that all programmatic information for the recreation center is appropriately entered into registration software.
• Build strong internal and external communications
• Effectively resolve issues including conflicts amongst customers
• Effectively negotiate and oversee contracts and service agreements.
• Enforce city policies, procedures and safety practices.
• Respond to and/or oversee the investigation of accidents and incidents and ensure corrective action is initiated.
• Develop, recommend, draft, and enforce unit policies and procedures. Coordinate with other City agencies and groups within the department.
• Ensure equipment inventory and maintenance is completed in a timely, accurate and purposeful manner.
• Investigate and appropriately report maintenance related concerns. Serve as facility contact during repairs.
• Be empowered and take initiative; foster an environment that encourages everyone to feel confident in their ability to make decisions
• Provide leadership and supervision for Recreation Center Services Unit for part time and full-time employees and volunteers. Tasks to include hiring, training, professional development, mentoring, evaluating, and disciplining.
• Set goals and parameters for team to conduct diverse programs and activities utilizing departmental amenities.
• Assist team with problem-solving to facilitate effective program and facility operations
• Skill in handling personnel matters and administrative duties.
• Facilitate unit and facility work schedules that are appropriate to the center's programming and participation needs and remains within budget.
• Skill in handling difficult interpersonal working relationships with employees and the public.

• Effectively utilize and track resources; project, track and meet revenue and expenditure targets.
• Prepare required reports and documents
• Prepare statistical data for budgetary purposes and ensure accuracy.
• Track part time hours to ensure staff are not working over the allotted number of budgeted hours.
• Experience using software programs such as Word, Excel, Outlook, Active Net, Oracle and databases for financials/programs.

• Plan, coordinate, supervise and evaluate department recreation programs for preschoolers, youth, teens, adults and seniors to include but not be limited to:
  Forever Young Programs, Drop in Childcare, birthday parties, special events, classes, sports and specialty camps, weight room, gymnasium, sports, and youth game room operations.
• Provide leadership, coordination, direction and oversight for teams responsible for organizing and implementing large events within each of the 7 recreation centers.

• Develop and maintain community outreach, partnerships and collaboration with local businesses, organizations, city agencies, schools, etc.

• 18 Days of Paid Time Off (PTO)
• Medical, Dental, Vision, and Prescription Coverage
• Legal and Identity Theft Protection
• Virginia Retirement System (VRS) Hybrid Retirement Plan & Basic Life Insurance
• Commonwealth of Virginia 457 Deferred Compensation Plan (COV
  457)
• Hybrid 457 Cash Match
• Virginia Local Disability Program (VLDP) – Income Replacement (Short-Term Disability, Long-Term Disability, and Long-Term Care)
• Optional Life Insurance
• Wellness Programs
• Employee Assistance Program / Work-Life Services
• Paid Maternity/Paternity/Parental Care Leave