Director of Customer Experience & Service Excellence
Listed on 2026-10-06
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Management
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Customer Service/HelpDesk
ZIM Integrated Shipping Services Ltd. in Virginia Beach, VA, seeks an experienced Customer Service Manager to ensure department efficiency and high-quality service.
You will lead daily operations, manage staff levels, and implement process improvements to boost efficiency and customer satisfaction. The role requires strong leadership, project management, and a proven ability to handle escalations with a customer-centric approach.
Are you ready to take on the Director of Customer Experience & Service Excellence role at ZIM Integrated Shipping Services Ltd.?
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 120..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Director of Customer Experience & Service Excellence role in the description above.
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