Practice Manager

Bay Beach Veterinary Hospital is a busy multi-doctor general practice in Virginia Beach, Virginia. We have a strong focus on maintaining exceptional client communication, patient care and medical protocol standards, and v isiting specialists provide echocardiogram and advanced ultrasound services. Bay Beach Veterinary Hospital also has a Emergency Practice sister hospital located just 20 minutes away open 24/7!

Compensation
: $60,000–$80,000/year, commensurate with licensure and experience

Position Summary:

The Practice Manager is responsible for the overall success of their hospital’s daily operations, ensuring exceptional patient care, client service, and business performance. This role serves as the driving force behind a positive, high-performing culture that aligns with Vet Evolve’s guiding values:
Care First. Better Together. Grow Forward. Own It. We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care. Growth with intention. Care without compromise.

The Practice Managermaintainsa clear focus on operational excellence and team engagement while fostering strong relationships across all levels of the organization. With a balance of empathy, accountability, and business acumen, this leader keeps

VetEvolve’smission and values at the forefront of all decisions, communications, and strategic initiatives.

Using excellent communication, organization, and time-management skills, the Practice Manager creates a cohesive, collaborative, and compassionate environment where the team and clients feel valued and where pets receive the highest quality care.

The Practice Manager works closely with the Regional Manager to execute regional initiatives, achieve financial and operational goals, and contribute to the broader success ofVetEvolve’snetwork of hospitals.

Primary Responsibilities:

• Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager.
• Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service.
• Oversee employee time and attendance, review and approve payroll hours, and ensuretimelysubmission for processing.
• Monitor payroll costs and track actual results against budget,identifying opportunities for efficiency and optimization.
• Coordinate allaccountspayable activities, ensuring timely and accurate communication of information to the bookkeeper.
• Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team.
• Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs.
• Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime.
• Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments.
• Foster a positive, engaged culture by promoting teamwork, morale, and alignment with
  
  VetEvolve’smission and core values.
• Oversee day-to-day operations across both the front-of-house and treatment areas, ensuring a seamless client and patient experience.
• Maintain open communication with veterinarians to continually improve medical quality and client service;facilitate doctor meetings and share updates with the team and Regional Manager.
• Conduct regular team and department meetings to share updates, celebrate wins, and reinforce operational and cultural…