BH​/DS Clinician IV

Job Posting End Date:

Department:

HUMAN SERVICES Compensation Grade:

A15

Compensation Range & Starting Salary:

Pay Range: $75,316.80 - $Starting salary may be negotiable based on qualifications

Job Exempt (If No, Position is eligible for overtime):

Yes

About Us:

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and

Preferred Qualifications:

Make a meaningful impact behind the scenes as the Developmental Services Clinician IV-Quality Improvement Coordinator! In this vital role, you will be the driving force behind clinical excellence and regulatory success across our Developmental Services continuum. If you are a collaborative problem-solver with an eye for detail and a passion for elevating person-centered care, we want you on our team.
** And here is the best part! A $4,000 hiring bonus is being offered for this position.

The ideal candidate will have experience in quality assurance, compliance, auditing, record review, or continuous quality improvement within a regulated healthcare or human services environment.

Experience with Developmental Services, Medicaid-funded programs, home and community-based services, regulatory audits, corrective action planning, and performance measurement is highly desirable.

Key Responsibilities Integrate comprehensive quality assurance and continuous performance improvement activities across the entire developmental services continuum to ensure high-quality service delivery.

Utilize ongoing monitoring, data analysis, and quality indicators to identify emerging compliance risks and operational trends early in the service delivery process.

Partner with program leadership to develop proactive strategies that prevent regulatory deficiencies, strengthen documentation practices, and improve overall service delivery.

Provide ongoing consultation, education, and technical assistance to supervisors and staff regarding quality assurance findings, regulatory expectations, and best practices.

Develop, monitor, and maintain quality assurance dashboards, performance measures, and compliance reports to assist leadership in identifying trends and prioritizing improvement efforts.

Conduct routine quality assurance reviews of client charts, clinical records, and operational processes for accuracy, completeness, and compliance with federal, state, department, and accreditation standards.

Collaborate with supervisors and leadership to develop, implement, and monitor corrective and preventative action plans designed to reduce risk and sustain compliance.

Coordinate year-round audit readiness activities, facilitate internal and external audit processes, respond to auditor requests, and gather required documentation.

Provide clear guidance, training, and tools to staff regarding documentation standards, compliance expectations, and quality improvement practices.

Participate in program development, policy reviews, and process improvement initiatives to strengthen quality systems across the entire division.

Stay informed on changing regulations, standards, and best practices while strictly maintaining the confidentiality and security of client records in accordance with HIPAA and department policies.

The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and Paid Leave.

Preferences:

Experience conducting quality assurance, compliance, audit, or record review activities in a healthcare, human services, behavioral health, or developmental services setting

Experience reviewing clinical or service documentation for accuracy, completeness, quality, and compliance with established standards or requirements

Experience interpreting and applying federal, state, licensing, accreditation, Medicaid, or organizational regulatory requirements

Experience identifying compliance deficiencies, quality concerns, trends, or organizational risks and recommending corrective or preventive actions

Experience developing, implementing, monitoring, or evaluating corrective action plans or quality improvement initiatives

Experience preparing quality assurance reports, compliance reports, dashboards, performance measures, or other data-driven…