Server - Orion's Roof, Marriott Virginia Oceanfront

Overview

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience.

• Level One
  • Know all aspects of the menu and daily specials.
  • Make specific suggestions of menu items and beverages while demonstrating the ability to up-sell.
  • Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
  • Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
  • Provide Guest Service using a tray to carry the properly plated food items and properly garnished drinks.
  • Anticipate guest needs, such as replenishing beverages and condiments.
  • Maintain accurate bank and act as own cashier as needed while adhering to all company cash handling procedures.
  • Maintain station cleanliness and organization throughout shift.
  • Complete all assigned opening, running, and closing side work.

• Must be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.
• Experience:
  
  Previous high volume serving experience strongly preferred.
• Education:
  
  High School Diploma or equivalent preferred.
• Skill:
  Ability to multi-task.