Regional Technical Service Sales Representative

Regional Technical Service Sales Representative

Job Overview

As a Senior Technical Service Representative, you will provide onsite and remote support to a designated group of national and regional accounts. You will manage and increase the customer base buying through our portal. You will work closely with our national strategic account team and customer support to ensure seamless exchange between us, distributors, and customers. The Senior Technical Service Rep will resolve related issues to provide a smooth customer experience for the Region covering the Carolinas, Virginia, & Tennessee.

You will report to the Regional Manager.

• Maximize MSO account retention, profitability and partnership.
• Increase sales growth by identifying areas for expansion and improvement.
• Communicate market changes.
• Stay current on products, processes, and system upgrades (Continuous Learning).
• Serve as a gatekeeper for installations, upgrades and national account mandates.
• Account Management.
• Communicate with the sales team about the product needs or product information.
• Industry Knowledge.

• College degree preferred or 3+ years of equivalent work experience in a related field, preferred but not required.
• Customer Service Experience.
• Accountability with experience and accurate follow‑up.
• Ability to work with all levels of the team.
• Ownership of technical customer service support.

PPG pay ranges and benefits can vary by location, which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions, including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees.

Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Mid‑Senior level

Full‑time

Other

Paint, Coating, and Adhesive Manufacturing