Title Specialist

Company Overview

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.

The Title Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the Title Specialist will answer questions, provide support, and facilitate the Copart experience by offering solutions to meet customers' needs. The Title Specialist will maintain file documentation, update customers on file status, and maintain accurate records of vehicle titling within company guidelines.

The Title Specialist will be the face of the company through face‑to‑face and verbal interactions with all levels of customers which range from the general public to high‑level managers of organizations.

• Efficiently and accurately identify and analyze vehicle title and ownership documents within company guidelines.
• Provide excellent customer service to all internal and external customers.
• Process vehicle titles in accordance with state guidelines.
• Research missing and/or incorrect title paperwork and determine proper resolution in a timely manner.
• Communicate with customers via email or verbally to handle title issues daily.
• Build relationships and develop a professional rapport with DMV and sellers.
• Maintain title bin filing as necessary.
• Perform other duties as assigned.

• High school diploma.
• Two years of customer service experience.
• One year of vehicle title processing experience.
• Computer proficiency (MS Office Word / Suite).
• Typing speed of 45 words per minute.
• Basic 10 Key proficiency.
• Excellent customer service skills and attitude.
• Excellent communication skills—verbal and written.
• Ability to work under pressure and meet time‑sensitive deadlines.
• Ability to multi‑task.
• Ability to work independently with little supervision.
• Ability to view a computer screen for a significant portion of the work day.
• Strong attention to detail.
• Title knowledge of local and surrounding states is preferred.
• Strong organizational skills.
• Numeric and alphabetic filing skills are mandatory.
• Availability to work overtime schedule as needed.
• Notary license preferred.
• Bilingual a plus.
• Occasional overtime as needed.

$21.05 - $23.71 per hour.

• Medical/Dental/Vision.
• 401k with company match.
• ESPP – Employee Stock Purchase Plan.
• EAP – Employee Assistance Program (no cost to you).
• Vacation & Sick pay.
• Paid Company Holidays.
• Life and AD&D Insurance.
• Discounts.

At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.

Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Participation.
• Right to Work.

• Seniority level:
  Entry level.
• Employment type:
  
  Full-time.
• Job function:
  Other.
• Industry: Motor Vehicle Manufacturing.