Part-Time Member Service Specialist – Russell County – Lebanon, VA

Part Time Member Service Specialist

Non exempt

Russell County office

Agency Manager

17 20 hourly

Serve as a member of the county sales team through insurance processing service and sales assistance Additionally this position provides the county president and board of directors with appropriate administrative assistance

Insurance business processing answer customer inquiries via phone e mail and in person process payments submit claim reports prepare certificates of insurance and binders prepare correspondence process Tier 1 changes to insurance policies Support Agents quote home and auto business; process new business; promote cross selling; set appointments for Agents; promote FB Bank products; support the sale of Southern Farm Bureau Life Insurance Products Promote the Healthcare operation maintain basic knowledge of product offerings;

collect information required for a referral Support and promote the activities of the county farm bureau Maintain all County Farm Bureau records files and permanent documents Maintain the County Farm Bureau financial accounting system Record all money transactions and make bank deposits Maintain accurate county membership information by administering the membership renewal process assigning new membership numbers maintaining a paid listing of members as required in the Memorandum of Agreement conducting the annual membership service check and by entering membership data into the membership system This position is responsible for the countys adherence to the membership policy Assist in the planning of county board meetings and other meetingsevents if requested This includes attending board meetings recording board minutes and maintaining minute books Maintain good communication with the County President and Directors on issues relating to membership and service programs Open and close office Maintain county office supplies Operate all computer programs designed for County Farm Bureau and Insurance Company use Ability to operate all office equipment such as telephone printer postage machine

Attend required training sessions and complete in office training as instructed

Perform other duties as requested by the manager

High School Diploma Must obtain P&C license within three months of employment

Must maintain licenses through CE credits

Paid training for both licensing and standard sales training

Ongoing development and support in all roles

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race color national origin religion gender pregnancy age disability orientation or veteran status