Customer Service Representative

Full-time Opportunity| 8- hour shift (day) | Monday – Friday | Competitive Pay

The role as a Customer Service Representative is vital at National Seating and Mobility. Our shared mission to providing the best care for our clients’ needs begins with you. In this role you will be the acting liaison between our clients, care givers, and referral sources. We look to you to exemplify our HEARTS values through communication with branch leaderships, Rehabilitation Technology Suppliers (RTS), Technicians, and other office support personnel.

• Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
• Order management, coordinating with branch staff, clients, clinicians, and care givers.
• Assist in completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
• Perform a variety of data entry, clerical support tasks, assist with physical inventory, and accept delivery of goods when necessary.

• High School Diploma or G.E.D.
• Organizational Skills
• Customer/Client Focus
• Company paid holidays
• 401k Company Match
• Tuition reimbursement and Education Assistance

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are looking to grow our enthusiastic and engaged team at National Seating Mobility. At NSM we are an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Submit your resume today and join a group of enthusiastic professionals dedicated to changing lives!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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