Guest Services & Loyalty Specialist
Listed on 2026-10-11
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Customer Service/HelpDesk
Customer Service Rep
Churchill Downs Incorporated is seeking a Players Services Representative in Virginia to handle guest transactions, cash handling, and loyalty program support. The role requires attention to data entry accuracy and compliance with gaming regulations.
You will balance and reconcile funds, assist guests, and coordinate with team members on promotions and events. The position expects strong communication skills, basic MS Office knowledge, and the ability to stand or move for long periods.
Our organisation is growing, and we are hiring a Guest Services & Loyalty Specialist in Collinsville, VA, United States.
Learn more about the Guest Services & Loyalty Specialist role in the description above.
We appreciate your interest in this position.
Join Churchill Downs and contribute to our ongoing work.
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