Customer Experience Specialist – Publishing Fulfillment
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
MPS, a division of Macmillan Publishers, seeks a Customer Service Representative for its Gordonsville, VA facility. The CSR will be the primary contact for customer inquiries about service, orders, status, shipping, and discounts, coordinating with multiple departments to resolve issues.
Requirements include 1–3 years of related experience, strong communication, and basic math and software skills. The role supports trade customers and requires a high school diploma or equivalent.
Our group is growing, and we are hiring a Customer Experience Specialist – Publishing Fulfillment in Gordonsville, VA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Customer Experience Specialist – Publishing Fulfillment role in the description above.
We appreciate your interest in this position.
Join Macmillan and contribute to our ongoing work.
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