Financial Aid Specialist

Working Title | Financial Aid Specialist

Role Title | Education Support Spec II

Role Code | 29144-SW

FLSA | Nonexempt

Pay Band | 04

Position Number |

Agency | Southside Va Community College

Division | Southside Va Community College (Div)

Work Location | Brunswick - 025

Hiring Range | $45,739 - $48,000

Emergency/Essential Personnel | No

EEO Category | 5-Paraprofessionals

Full Time or Part Time | Full Time

Does this position have telework options?
-Telework options are subject to change based on business needs- | Yes

Does this position have a bilingual or multilingual skill requirement or preference? | No

Work Schedule | Monday through Friday, day hours; evenings and weekends as needed Telework options are subject to change based on business needs.

Sensitive Position | No

Job Description |

Established in 1970, Southside Virginia Community College (SVCC) is one of 23 colleges in the Virginia Community College System, with seven locations across several counties, including Brunswick, Charlotte, Nottoway, Mecklenburg, Greensville, and Halifax. SVCC serves the largest community college region in the state, covering ten counties and one city.

SVCC is located in a beautiful rural region renowned for its rolling hills, pine and hardwood forests, and farmland, and is home to two popular lakes:
Gaston and Kerr. We offer a welcoming learning environment and are accredited to award associate degrees. The college offers a diverse range of programs, including developmental studies, academic, technical, and lifelong education. SVCC empowers students to build skills, knowledge and leadership, preparing them to thrive in a changing society.

Thank you for considering employment with Southside Virginia Community College (SVCC). We are dedicated to attracting and retaining a talented workforce, which has earned us recognition as a Great College to Work For by The Chronicle of Higher Education for several consecutive years. Committed to ensuring equal educational opportunities for all students, SVCC values the diverse backgrounds and perspectives of our students, faculty, staff, and the communities we serve.

For more information, please visit southside.edu. Join SVCC as a key member of the Financial Aid team, where your work directly impacts students’ ability to enroll, persist, and complete their educational goals.

This position plays an important role in advancing the college’s strategic enrollment management goals by ensuring students receive timely, accurate, and supportive financial aid services.

Student Support & Financial Aid Counseling Assist students and parents in completing the Free Application for Federal Student Aid (FAFSA) through in‑person appointments, phone consultations, virtual sessions, and group workshops on and off campus Provide clear, accurate, and student‑centered guidance on financial aid eligibility, documentation requirements, and application processes, helping students navigate complex financial decisions Use Salesforce to send communications, schedule appointments, and support student outreach initiatives Answer and direct all incoming phone calls for the Financial Aid Office to ensure excellent customer service Respond to financial aid email inquiries in a timely manner Conduct financial aid workshops and schedule one‑on‑one appointments for FAFSA assistance.

Financial Aid Processing & Compliance Complete timely awarding and data entry for all eligible students in a high‑volume processing environment with established deadlines Utilize systems such as People Soft, COD, NSLDS, and Salesforce to process and manage financial aid records and reporting Adjust awards after census based on enrollment, charges, and eligibility changes. Manage and…