Ski Cashier Attendant

The Guest Service Associate will be responsible for ensuring that all guest concerns are resolved according to company standards.

• Provide the best guest service based on Omni Service Standards.
• Daily set-up, operation and cleanliness of Ski School and Hobbits/ Sales desk and Call center.
• A complete understanding of all Ski School Programs and products and how to sell them to our guest.
• Be able to make cash, credit card transactions.
• Administer daily computer system opening and closing in RTP station.
• Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, Ski School and Hobbits and Ski Patrol.
• Responsible for distributing information to guests and associates for all aspects of the ski area such as trail conditions, events and activities, lift opening and closings.
• Input of Instructor schedules and making schedule changes in RTP.
• Tracking training for staff training at RTP.
• Administer daily closing cash outs and balancing end of day deposits.
• If you are a trained instructor, you may be asked to teach a lesson.
• Have a clear understanding of all resort and ski school policies and procedures based on Omni Resorts standards and staff manual.

• Must have excellent customer service skills.
• Must be able to work weekends and holidays.
• Previous cashier/guest service experience preferred.