Medical Records Coordinator

Medical Records Coordinator – International Mission Board (IMB)

We’re a nonprofit religious organization in Richmond, VA, accepting ongoing applications for a Medical Records Coordinator.

Location:

Rockville, VA Headquarters. This is a Full‑time employee position with a salary commensurate with experience, plus a comprehensive benefits package.

• Utilize the EHR system and related software to process and document applicants and/or patients for medical clearance.
• Manage incoming messages, review and upload medical documentation, and route charts to the appropriate medical department staff.
• Coordinate with the medical department throughout the clearance process to ensure timely communication and a seamless applicant experience.
• Collaborate with medical and cross‑functional teams to identify, recommend, and implement process improvements that enhance efficiency, accuracy, and consistency.
• Participate in and contribute to special projects and initiatives as assigned.
• Maintain strict HIPAA compliance, handle confidential patient information, and provide professional, courteous communication to applicants.

• Associate’s degree preferred.
• Minimum of one (1) year of relevant experience in healthcare administration, records management, or a related field.
• Strong communication and interpersonal skills; demonstrates professionalism and teamwork in all interactions.
• Proven ability to maintain a high level of confidentiality and handle sensitive information appropriately.
• Strong critical‑thinking and problem‑solving abilities, with attention to detail and accuracy.
• Proficiency in Microsoft Teams, Workday, and Electronic Health Record (EHR) systems.
• Commitment to maintaining the highest level of confidentiality and compliance with HIPAA standards.

• Medical insurance with 3 plan options, dental, vision, HSA and FSA benefit plans.
• Short‑ and long‑term disability and basic life insurance coverage (employer paid) – with supplemental coverage available.
• 403(b) Retirement Plan with 5% employer contribution plus up to 4% matching contribution, fully vested after 3 years.
• 21 days of paid time off accrued in the first year, plus 11 paid holidays and the week between Christmas and New Year’s.
• Volunteer Mission Trip Benefits enabling mission life experience overseas.
• Access to tuition discounts.
• Comprehensive benefits package for full‑time regular and contract employees (see summary here).

• Worker Type:
  Employee (Regular)
• Time Type:
  Full time
• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Health Care Provider
• Industries:
  Religious Institutions
• Location:
  
  Rockville, VA Headquarters