Food and Beverage Administrative Supervisor

Location

The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four‑season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. This supervisor will oversee the administrative support for the Food and Beverage Department as well.

• Responsible for assigned shift, assisting in overall management.
• Supervise and coordinate assigned shift.
• Assist in overall supervision of the department as outlined in manager's job description.
• Check staff punctuality.
• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Order daily supplies.
• Hold pre‑meal meetings.
• Follow up on established training steps.
• Handle guest comments and complaints.
• Ensure guest satisfaction.
• Stay on the floor during peak hours.
• Communicate with guests and receive feedback.
• Observe, teach, and correct staff's service.
• Monitor each guest experience.
• Examine food preparation.
• Examine beverage presentation.
• Handle any guest complaint.
• Maintain condition of dining room.
• Administrative responsibilities.
• Assist manager in:
• Scheduling
• Forecast weekly
• Forecast monthly
• Completing weekly payroll
• Participate in interviewing new employees.
• Prepare maintenance requests and follow‑up.
• Complete other assigned duties
• Cost control
• Monitor food and liquor requisitions
• Monitor food waste.
• Monitor labor and payroll costs.
• Check bar controls, shot glass use, red lining, bottles totally empty.
• Must be familiar with and adhere to all liquor liability laws:
  • Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests.
  • Prohibiting the sale/service of alcohol to minors.
• Must know emergency procedures (including CPR) and work to prevent accidents.
• Perform any other duties assigned by management.

• Monitor flow of Associates in any area worked (arrival / departure / timeliness)
• Flex and flow to business levels in the shift for the shift
• Active in all areas of Food & Beverage as support
• Actively participate in MOS audits for service Associates

• Computer and printer, typewriter, telephone, pen/pencil, photo‑copying machine, file folders, filing cabinet, facsimile machine

• Interior of hotel, in all areas of the hotel.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.
• Exposure to food items and beverages.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:

EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applica