Front Desk Clerk

Join to apply for the Front Desk Clerk Full-Time Compensation $ 14.00–$16.50 role at Concord Hospitality Enterprises

• Assist guests efficiently, courteously, and professionally at all times
• Maintain a high level of service and hospitality standards
• Promptly address guest concerns and ensure satisfaction in a timely manner
• Post guest charges, collect payments, and follow cash handling procedures
• Handle guest mail and messages with respect to privacy and professionalism
• Stay knowledgeable about the hotel brand, travel programs, and special offers
• Communicate guest feedback effectively to departments and management
• Respond quickly to calls, lobby visitors, and team members needing assistance
• Maintain full knowledge of hotel safety and emergency procedures

• High school diploma or equivalent preferred
• Prior hospitality or customer service experience is a plus
• Strong interpersonal and communication skills
• Ability to multitask and remain professional in a fast-paced environment
• Detail-oriented with strong organizational skills
• Flexibility to work varied shifts, including evenings, weekends, and holidays

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

At Concord Hospitality, we invest in our associates through training and development at all levels. Our “Associate First” culture supports growth, balance, and diversity. We are built on five cornerstones:
Quality, Integrity, Community, Profitability, and FUN!

Entry level

Full-time

Administrative

Hospitality

We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.