Guest Attendant

Guest Attendant – Wood Spring Suites, Yorktown, VA

Enjoy an exciting opportunity as a Guest Attendant at Wood Spring Suites. Hotel Management & Consulting seeks a positive, professional, problem‑solving employee to serve as the face of the property and the first point of contact for guests.

• Hourly Rate:
  Dependent on experience, $14.50 - $16.50.
• Daily Pay Access:
  Flexible pay options to access your earnings when you need them.
• Medical, dental, and vision benefits, plus paid time off for full‑time employees.
• Employee Assistance Program:
  Complimentary benefit to assist with personal or work‑related concerns.
• Career growth opportunities within the company for dedicated employees.

• Front Office Operations:
  Manage daily property operations including reservations, renewals, check‑outs, and check‑ins; review and approve front office paperwork and reports.
• Guest Services:
  Ensure guest needs are met, conduct tours for potential guests and close sales, fulfill special guest requests such as linen exchanges.
• Laundry Duties:
  Complete washing, drying, folding, and organizing of linens and towels; maintain a clean, organized laundry area.
• Cleaning & Maintenance:
  Perform cleaning tasks such as vacuuming, dusting, and sanitizing public areas; ensure supplies are stocked and distributed.
• Sales & Marketing:
  Assist with in‑house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures:
  Know and follow property emergency procedures and meet security needs for the property and guests.
• Other duties as assigned.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
  
  Strong organizational, time management, and problem‑solving skills.
• Proactive in solving problems.

• Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.
• Lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.