Director of Catering

Overview

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple:
Lead with Love
. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is making waves in the Mid-Atlantic with our newest location in Spotsylvania, Virginia, expected to open late 2026. Our fifth resort will feature over 175,000 square feet of indoor waterpark fun, 900 family-friendly suites, and a massive convention center.

Kalahari Resorts & Conventions is seeking a Director of Catering to oversee catering sales, event execution, and banquet partnerships, while ensuring profitable operations and creating unforgettable guest experiences. As an essential member of our leadership team, this role exemplifies our commitment to lead with love by inspiring associates, developing strong relationships with our group business, and ensuring every event is executed flawlessly and exceeds guest expectations.

• Lead catering sales and event execution to maximize revenue and guest satisfaction.
• Develop, manage, and grow group and key client accounts.
• Oversee and support catering and banquet teams through hiring, training, and coaching.
• Ensure seamless coordination across resort departments for successful events.
• Manage budgets, pricing, forecasts, and reporting to drive profitable operations.
• Uphold service standards, resolve guest concerns, and promote a positive associate culture.

• Five years of Hotel Catering, Conference Services, or Sales Management experience preferred in a large (over 500 rooms) property.
• Experience and proven success in developing, maintaining, and servicing group and local business, as well as special events, is required.
• Ability to understand and effectively utilize above-average computer equipment and applications, to include but not limited to:
  Microsoft Word, Excel, PMS, Delphi, catering, and event-related software.
• Having a broad understanding of the tourism industry and the day-to-day operations of a hotel/resort is helpful.

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

At Kalahari, we believe the best leaders lead with Love
—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

Locations:
Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA

Kalahari Resorts & Conventions is an Equal Opportunity Employer.