Director of Hospitality

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential.

The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

Salary: $125,000 - $135,000, bonus eligible

Shift: Tuesday - Saturday

Location: Devils Backbone - Basecamp

Company: Michelob ULTRA. Cutwater Spirits. Budweiser. Kona Brewing Co. Stella Artois. Bud Light. That’s right, over 100 of America’s most loved brands. We are powered by a 19,000-strong team that shares our passion to create a future with more cheers. We look for people with talent, curiosity, and commitment and provide the teammates, resources and opportunities to unleash their full potential.

The Director of Hospitality for Devils Backbone is the leader of the hospitality organization and will oversee all hospitality operations for the brand. The Director of Hospitality is a member of the brewery senior leadership team and is charged with bringing the brand's strategic vision to life at our brick‑and‑mortar locations via an exceptional guest experience. The Director is the owner of the Profit and Loss statement for the Hospitality division and must execute the functional requirements of the role while maintaining overall profitability within the division.

• Lead hospitality organization currently consisting of 3 brewery restaurants in central Virginia, with attached retail stores, a 75‑site RV park and campground, plus 2 rental homes.
• Lead, train, and manage career development for team of direct reports, including pub general managers (2), executive chef, and lodging manager.
• Ensure efficient and consistent hospitality operations by implementing, adjusting, and overseeing appropriate financial controls, operational procedures, and employee policies.
• Enhance overall brand reputation by working with marketing and other teams to create and deliver unique and world‑class craft‑beverage‑centric guest experiences at company hospitality locations.
• Provide appropriate financial analysis, guest insights, and operational context to Regional Vice President, Leadership Team, direct reports, and the wider Northeast Craft organization.
• Implement strategies to develop and maintain employee engagement, and that enhance company reputation as a great place to work.
• Develop and execute annual operational plans, including profit and loss budgets, in conjunction with overall company planning process.
• Partner with Marketing team to develop marketing plans for all locations.
• Coordinate planning for major brand events hosted at company locations, such as music festivals, sporting competitions, and other activations.
• Create business plans for capital expenditures and other projects to enhance current hospitality locations, add new locations, and improve overall organizational capabilities.
• Collaborate with leadership team to create medium‑term and long‑term strategic plans for the hospitality division that are complimentary to the company’s commercial strategic plans for its beverages.

• Bachelor’s degree preferred.
• 3+ years of previous general management experience. Food service/restaurant/tourism industry preferred.
• Strong leadership, supervisory, and communication skills.
• Passion and knowledge of the beverage/alcohol industry.
• Demonstrated experience in analyzing profit and loss statements and acting on financial performance results.
• Ability to present financial performance results and initiatives to senior leadership stakeholders with little to no hospitality experience.
• Talent for establishing and maintaining effective working relationships with employees and customers.
• Proficient with Microsoft Office software suite, especially Excel.
• Experience with Toast or similar point‑of‑sale systems, and with xtra
  
  CHEF or similar…