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Guest Experience Specialist — Front Desk

Job in Hot Springs, Bath County, Virginia, 24445, USA
Listing for: Omni Hotels & Resorts
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below
Location: Hot Springs

Omni Hotels & Resorts in Hot Springs, VA, seeks a Front Desk Agent to deliver a five-star welcome and departure experience. You will welcome guests, provide local information, manage guest accounts, and collaborate with Concierge, Bell-Door, and Ideal Services teams to ensure seamless stays.

The role emphasizes accurate account setup, issue resolution, and meticulous attention to security and guest satisfaction across busy check-in/out periods.

For the Guest Experience Specialist — Front Desk position at Omni Hotels & Resorts, we are reviewing applications now.

We have an opening for a Guest Experience Specialist — Front Desk in Hot Springs, VA, United States within Other.

This role, Guest Experience Specialist — Front Desk at Omni Hotels & Resorts, could be your next career step.

Are you ready to take on the Guest Experience Specialist — Front Desk role at Omni Hotels & Resorts?

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