Part -Time Laundry Attendant

Job Location:

Sandston, VA 23150, Salary Range: $14.00 - $15.00 Hourly, Part-Time Laundry Attendant

SUMMARY:

Responsible for removing laundry from rooms and chutes and washing, drying, and folding it Responsible for cleanliness of common areas, and achieving ongoing guest satisfaction

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals
• Perform quality assurance (QA) requirements for department
• Remove laundry from rooms and/or chutes
• Separate laundry and identify items requiring pre-spotting treatment
• Operate laundry processing equipment at a level of proficiency resulting in an acceptable level of cleanliness and supply of linens
• Advise management when supplies need to be replenished
• Responsible for keeping laundry room and equipment clean and working in a safe manner
• Restock linen on floors as necessary
• Clean and maintain common areas, ie, elevators, guest laundry, stock and store- rooms, meeting rooms, hallways, stairs, pool and exercise areas, vending area, library, break-room, etc Cleaning may require cleaning of windows, sweeping, mopping, waxing, and polishing marble floors and tile floors
• Maintain work areas in a clean and orderly manner
• Restock supplies in all common areas
• Remain highly visible and be readily available for guests at all times
• Take initiative to offer assistance or answer questions throughout the hotel
• Proper administration of key control
• Willingness and ability to train new associates
• Complete maintenance work orders and deliver to the supervisor in a timely manner
• Thoroughly understand and implement the Brand service culture
• Perform all shift checklist responsibilities
• Support team members to ensure the team’s entire workload is completed daily
• May be asked to operate a motor vehicle in the course of running errands for the hotel
• Perform other duties as required

None

• Prompt and regular attendance
• Work flexible hours and/or overtime as required The hotel operates 7 days a week, 24 hours a day Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required
• Comply with hotel and/or department uniform and professional behavior and appearance standards
• Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff
• Participate in all mandatory job training and meetings, ie, (“Service Snap Shots”, “Daily Huddle”, “Service Fanatic”, etc)
• Adhere to property policies and procedures, the Employee Handbook, and/or other property and IMM documents
• Complete “Service Fanatic” training within required time frame
• Practice safety standards at all times
• Immediately report any suspicious activities by guests or others
• Complete knowledge of Emergency Equipment Manual, ie, utility and water shutoff equipment, fire alarm system/panel and emergency procedures, etc

• Laundry machines
• Oasis dispensers
• Ozone machines
• Vacuum cleaner
• Laundry cart
• Laundry chute
• Shelving on Wheels

• While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear
• The associate is regularly required to stand, walk, and reach with hands and arms
• The associate must frequently lift and/or move up to 20 pounds
• Specific vision abilities required by this job include close vision and the ability to adjust focus
• The noise level in the work environment is usually moderate to loud
• Associate may be required to wear/use personal protective equipment (PPE) while performing certain duties

Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required