Housekeeping Office Coordinator

Housekeeping Office Coordinator

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

The Housekeeping Office Coordinator will coordinate the work assignments for the housekeeping staff including but not limited to room attendants, house persons, turndown attendants, each day and answering guests and associate calls and dispatching work tickets appropriately. He/she is responsible for the day-to-day office operations for the housekeeping department.

Responsibilities:

• Open and close housekeeping department daily
• Work with Loss Prevention to maintain lost and found records
• Dispatch all calls to appropriate discipline
• Communicate effectively with all departments, including engineering.
• Update Synergy requests
• Respond to all phone calls/requests from guests and other departments
• Monitor computer system
• Maintain clear and efficient communication with the front desk
• Maintain cleanliness and organization in department
• Walk the floors and inspect guest rooms

Qualifications:

• Must be able to read, write, and communicate in fluent English
• Ability to work days, afternoons, weekends, and holidays
• Must possess basic computational ability
• Must have computer skills
• Previous experience as a coordinator and/or answering phones strongly preferred
• Bi-lingual in Spanish preferred
• Must be 21 years of age and have a valid drivers license
• Must be willing to take drug screening

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.