Housekeeper, Hospitality ​/ Hotel ​/ Catering

Home to 200,000 acres of forested peaks, cascading waterfalls, and the iconic Skyline Drive, Shenandoah National Park is more than a place to work — it’s a place to belong. As ExplorUS takes the helm of park operations, we’re building a team of passionate people who want to share the beauty of this park with millions of visitors each year. Whether you’re guiding guests through mountain lodges, serving up hospitality in our restaurants, or keeping the wonder of Shenandoah running behind the scenes, you’ll be part of a team dedicated to protecting and celebrating one of America’s most treasured landscapes.

Explore our open positions and start your journey with us.

Location: Stanley, VA

Job :203

# of Openings:1

Imagine spending your workday surrounded by breathtaking mountain views, cascading waterfalls, and over 500 miles of scenic trails. A career at Shenandoah Hospitality offers more than just a job—it provides the opportunity to be part of a team dedicated to preserving one of America's most beautiful national treasures while creating unforgettable experiences for millions of visitors each year. Whether you're interested in hospitality, food service, retail, maintenance, or guest services, you'll gain valuable skills, build lifelong friendships, and enjoy the unique experience of living and working in the heart of the Blue Ridge Mountains.

If you're looking for meaningful work, adventure, and memories that will last a lifetime, Shenandoah National Park is the perfect place to begin your next journey.

This is a seasonal position with anticipated dates as indicated below:

• Big Meadows Lodge - estimated start date 4/26/2027 and anticipated end date of 11/9/2027
• Skyland Resort - estimated start date 3/22/2027 and anticipated end date of 11/30/202

• Big Meadows Lodge - estimated start date 4/26/2027 and anticipated end date of 11/9/2027
• Skyland Resort - estimated start date 3/22/2027 and anticipated end date of 11/30/202

RESPONSIBILITIES:

• Cleans facility areas including, but not limited to, guestrooms, lobby, corridors, elevators, laundry facility, house laundry, stairways, exterior, etc. according to company standards and within required time frames.
• Understand company policy on work shifts, guest possessions, and privacy issues.
• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, and rearranging the room after guest check out.
• Report and return any guest properties found in the rooms while rendering service.
• Report cases of property damage to the supervisor.
• Clean, disinfect and store all equipment at the end of the shift.
• Monitor and report on the inventory of cleaning supplies.
• Respond to calls for housekeeping problems, such as spills and broken glass.
• Collect and remove trash and debris and transports trash and waste to the disposal area.
• Assist with laundry management, including washing, drying, ironing, and storing linen.
• The report, turn in, and log all lost and found items.
• Strictly adheres to safety & security policies to ensure personal safety, the safety of the guest and their belongings, and company property.
• Use all materials, chemicals, and tools safely to avoid injury, waste, unnecessary damage, or accidents.
• Performs all other related duties as assigned.

• High school diploma or GED certificate
• At least one year of experience with housekeeping
• Willingness to perform manual labor and consistently move about the facility
• Physical ability to work extended periods

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