CDO Operations Specialist

POSITION SUMMARY:

The Career Development Office (CDO) Operations Specialist oversees the strategic operations, complex coordination and professional execution of a diverse set of responsibilities integral to the creation and delivery of law student and alumni career and professional development services. The Operations Specialist manages the physical space within which the CDO is located, greets all visitors, ensures a professional and warm environment and works regularly with constituents including students, alumni, legal employers, and law school faculty and administration.

Provides and ensures continuous in-person reception area and telephone coverage during business hours. Greets and directs visitors, answers and triages telephone calls, manages multiple email inboxes and calendars, and processes incoming mail.

Oversees and maintains physical space and identifies and secures outside space as needed, to support the CDO's mission Initiates and tracks office and equipment maintenance requests.

Conducts environmental scanning to determine constituent pain points and frequently-asked-questions from visitors and shares that information with advising team to improve services. Develops and executes strategies to improve student engagement and the in-office experience for CDO visitors.

Evaluates, purchases, and maintains career development resources. Selects, negotiates pricing, controls inventory and purchases supplies and promotional products (for employers and alumni) from vendors.

Coordinates projects and priorities with other Law School departments and the University.

Performs research, investigation, and coordination of special projects related to career and professional development as assigned by the Associate Dean.

Designs, educates faculty and students, and manages the process for coordination and submission of judicial clerkship applications, including exercising independent judgment to customize confidential faculty letters of recommendation. Coordinates listings, applicants' data, and documents between 12

Twenty (Law Quest) and the Online System for Clerkship Applications and Review (OSCAR). Performs Law School's annual OSCAR system maintenance. Maintains confidential student information and Family Educational Rights and Privacy Act (FERPA) documentation.

Develops process and application for annual Summer Public Service Fellowship Program (SPSFP) in coordination with internal and external partners. Interprets SPSFP requirements for students and employers using independent judgment. Manages faculty-led SPSFP discussion groups for all participants.

Executes logistics for large-scale events for students, alumni and employers-including segments of new student orientation programs, small-group workshops, mock interviews, interviews, networking events, and receptions, in collaboration with the Associate Director for Career & Professional Development Programs. Tracks RSVPs, coordinates day-of logistics, and follows up with participants post-event.

Collaborates with team to manage logistics for student advisory board meetings and projects. Communicates regularly with members and develops meeting agendas.

Collaborates with the advising team to develop CDO policies and procedures while maintaining compliance with American Bar Association standards, National Association for Law Placement (NALP) principles and best practices.

Schedules, assigns and communicates with students about 1L and 2L career advising required sessions.

Supports law school staff and faculty in the use 12

Twenty (Law Quest). Creates and delivers customized reports.

Drafts, edits and maintains CDO signage, including flyers,…