ITAM Analyst III

Role: ITAM Analyst III - Information Management Asset Management Analyst
Team:
Info Sec and Infrastructure

Location:

Remote
Role Type:
Long term temp/full-time hours
Profile: 5+ year ITAM Analyst with Flexara, strong critical thinking and communication skills.

The ITAM Analyst III – Software Asset Management supports Client's Software Asset Management modernization by managing and improving software contract, entitlement, renewal, usage, ownership, compliance, and vendor data. This role supports software cost optimization, tool rationalization, governed intake, renewal readiness, audit preparation, vendor governance, SAM reporting, and CMDB alignment.

The Analyst III helps ensure software assets are visible, governed, cost-effective, compliant, and aligned to enterprise technology standards. This role partners with ITAM, Procurement, Finance, Security, Legal, Workforce, Endpoint, Support Center, Product, application owners, and vendors to improve software lifecycle governance, reduce unmanaged renewals, support self-service software access, strengthen CMDB alignment, and improve leadership visibility through reliable reporting.

The Analyst III is expected to analyze software data, identify trends and risks, recommend improvements, coordinate with stakeholders, support complex renewals and software reviews, and help improve SAM processes and controls.

The role also requires curiosity and a commitment to keeping up with evolving technology, including SAM platforms, SaaS management tools, Flexera capabilities, automation, AI-enabled productivity tools, software metering, entitlement normalization, CMDB integration, and software governance best practices.

The ITAM Analyst III – Software Asset Management leads operational and analytical work across Client's software asset lifecycle. This role helps govern software inventory, license assignments, entitlements, renewals, usage, application ownership, contract records, vendor performance, compliance evidence, software intake, and lifecycle reporting.

The analyst will help advance Software Asset Management modernization by improving data quality, entitlement accuracy, renewal tracking, license visibility, software utilization, compliance readiness, financial transparency, and operational consistency across the software lifecycle. This includes software intake, approval, procurement support, assignment, provisioning coordination, renewal, reclamation, retirement, compliance review, and vendor governance.

This role partners closely with ITAM, Procurement, Finance, Security, Legal, Workforce, Endpoint, Support Center, Product, application owners, vendor partners, and other cross-functional teams to reduce software waste, improve service delivery, strengthen compliance, support reliable workforce operations, and provide leadership with trusted reporting.

This position requires strong analytical thinking, communication, customer service, attention to detail, follow-through, cross-functional coordination, and the ability to work through complex software issues across multiple systems, teams, vendors, and governance processes.

The ITAM Analyst III is expected to apply technology learning in practical ways by leading improvements that reduce manual work, improve software data accuracy, strengthen audit readiness, improve reporting, increase license reuse and reclamation, and enhance the employee software request and fulfillment experience.

The ITAM Analyst III – Software Asset Management is expected to stay current with evolving workplace technology, software asset management practices, automation opportunities, and industry trends. This includes developing and applying knowledge of modern…