Manager, Technology Risk Guide - Enterprise Services Risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

​​As a Technology Risk Manager in Capital One’s Enterprise Services (ES) Risk organization, you will apply your Tech and Cyber risk management skills and analytical skills to some of our highest profile Risk Management projects. You will act as a thought leader across Technology, Divisional CIO, and Cyber Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders and associates.

You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization, as well as provide direct tech risk guide services into our first line Divisional CIO teams. Your contributions will drive organizational change through risk identification, measurement, analysis and reporting in order to better manage the company’s Technology and Cyber risks in an open and collaborative environment.

Technology Risk Managers are experienced and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk management services to our business partners. You will have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.

Proficiency in Cyber and Technology risk management program development and management are key to success in this role. The successful candidate will be an experienced risk management professional who understands technology functions and organizations, with strong analytical, planning, strategic thinking, organizational and communication skills.

Responsibilities:

• Serve as a Technology Risk Manager for Divisional CIO Leadership Team and respective software engineering teams to propel technology risk agenda and help DCIO LT make informed decisions in supporting their business partners.

• Build successful relationships with Tech and other team members to understand the impact of technology risk on critical business processes

• Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities.

• Influence leaders within Tech, Compliance, Cyber Security, second line risk organizations, and Internal Audit on key technology risks and actions needed

• Conduct periodic risk reviews with the executives and support reporting for technology risk metrics

• Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness

• Design and support internal risk and control governance processes

• Identify and implement continual tech risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction

• Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas

Basic Qualifications:

• Bachelor's Degree or Military Experience

• At least 4 years of experience in Technology Management or Cyber Risk Management

• At least 4 years of experience in Risk Management, Process Management, Project Management, or a combination

• At least 4 years of experience supporting, partnering, and interacting with internal and external business clients

Preferred Qualifications:

• At least 4 years of experience consulting with senior executives or strategy building

• Risk Certifications (CRISC, CISM, CRCM, CIPP, ABA Risk Mgmt Certification)

• 5+ years of experience supporting, partnering and interacting with internal stakeholders

• At least 3…