Digital Asset Management Functional Analyst

Location: Lebanon

Position

Description:

Join CGI Federal in supporting a federal client's enterprise digital asset modernization initiative. We are seeking a solution oriented, adaptable analyst who can quickly learn new technologies, understand evolving requirements, and translate complex digital asset and financial concepts into clear, actionable guidance for our stakeholders. This role is ideal for someone who thrives in emerging technology spaces, communicates exceptionally well, and delivers strong customer service while working alongside technical teams, business users, and leadership in a highly visible modernization effort.

This position is located in our Lebanon, VA office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

Support the implementation and ongoing enhancement of a Digital Asset Management solution, including onboarding of multiple component agencies. Learn and understand the Digital Asset Management Suite configuration, workflows, ingestion models, and reporting capabilities, and assist in applying them to the federal client's use cases. Work closely with business stakeholders to gather, refine, and document requirements related to digital asset workflows, reporting, RBAC, ingestion formats, and operational processes.

Translate complex business logic, financial accounting rules, and digital asset concepts into clear, user friendly explanations for both technical and non technical audiences. Assist with functional testing, including ingestion validation, reporting outputs, RBAC configurations, and multi agency separation scenarios. Support change management activities, including communications, training content development, stakeholder engagement, and readiness preparation. Partner with technical teams to ensure business requirements are accurately reflected in configurations, workflows, and data ingestion pipelines.

Participate in user training sessions, demonstrations, and workshops with component agencies. Provide exceptional customer service through proactive issue tracking, resolution support, status communication, and coordination with cross functional teams. Contribute to sustainment activities, including refinements to workflows, reporting updates, and functional troubleshooting as the platform evolves.

Required qualifications to be successful in this role:

Minimum 3 years of experience in analytical, business, functional, or technology‑support roles (digital asset experience not required).Bachelor's degree in business, IT, finance, accounting, or related field. Experience in business analysis, functional analysis, or similar role supporting technology implementations or enterprise systems. Ability to quickly learn new software platforms, data models, and functional workflows, especially in emerging technology environments. Strong analytical skills with the ability to understand and articulate complex business rules.

Excellent verbal and written communication skills, including the ability to translate technical or abstract concepts into clear, digestible explanations for stakeholders at all levels. Demonstrated ability to facilitate requirements discussions and work collaboratively with diverse stakeholders. Strong customer service mindset with experience supporting end users or business partners. Experience contributing to testing cycles, validating outputs, and documenting issues. Ability to work in structured environments with defined documentation, governance, and quality standards.

Desired qualifications/non essential skills required:
Exposure to digital assets, cryptocurrency workflows, or financial accounting concepts (no deep expertise required). Familiarity with cloud based SaaS platforms or Gov Cloud environments.

Experience…