Casualty Claims Specialist​/Sr. Claims Specialist-Specialty Human Services Division

Casualty Claims Specialist / Sr. Claims Specialist - Specialty Human Services Division

Join Great American Insurance Group as a Casualty Claims Specialist / Sr. Claims Specialist in our downtown Cincinnati office. The role will be hybrid (3 days in‑office, 2 days remote) and may also be performed fully remote.

• Manage a large inventory of claims to evaluate compensability/liability.
• Plan and conduct claim investigations to confirm coverage and determine liability, compensability, and damages.
• Determine and negotiate appropriate claim settlements/reserves within prescribed authority; may attend arbitrations, mediations, depositions, or trials.
• Convey moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
• Authorize payments in accordance with assigned authority limit and ensure timely payment.
• Maintain accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• Perform other duties as assigned.

• Education:
  
  Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or related field or equivalent experience.
• Experience:
  
  Minimum 5‑7 years in property and casualty claims handling; completion or progress toward a professional designation (e.g., AIC) preferred.
• Skills:
  
  Strong analytical, negotiation, and problem‑solving skills; knowledge of insurance policies, coverage, and claims handling procedures; ability to organize and prioritize caseloads; excellent interpersonal and communication skills; ability to handle confidential information with discretion.

Specialty Human Services

$80,000.00 - $

We offer competitive benefits packages for full‑time and part‑time employees: medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, tuition reimbursement, paid time off, paid holidays, 401(k) plan with company match, employee stock purchase plan, and commuter benefits. Compensation varies by role, level, and location.

Mid‑Senior level

Full‑time

Finance and Sales

Insurance

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