Sales and Operations Planning Manager

We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives.

At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed.

Candidates must reside in the Pittsburgh, PA area. This is a hybrid role that may require up to three days onsite at our North American Headquarters, based on business needs.

Office Address: 1400 Cherrington Pkwy, Moon Township, PA 15108

The Supply Chain Sales and Operations Planning (S&OP) Manager is responsible for leading the monthly S&OP process by analyzing demand, supply, inventory, and operational performance data to drive informed business decisions. This role collaborates cross-functionally with Sales, Finance, Operations, and Supply Chain teams to align forecasts, identify risks and opportunities, and improve planning accuracy. The manager develops reports, dashboards, and recommendations that support inventory optimization, customer service performance, and business growth objectives.

The position also drives continuous improvement initiatives to enhance planning processes, data quality, and overall supply chain effectiveness.

• Own and lead the end-to-end monthly S&OP process, establishing the planning cadence, coordinating cross-functional inputs, identifying material gaps, and driving alignment across demand, supply, inventory, and financial plans.
• Lead and facilitate the Executive Sales and Operations Planning meeting with the Executive Management Team at least quarterly, presenting consolidated demand, supply, inventory, financial, and operational insights; highlighting material risks, opportunities, and trade-offs; and driving alignment on decisions, priorities, and follow-up actions.
• Analyze demand forecasts, sales trends, inventory levels, and supply chain performance to identify risks and opportunities as well as to make recommended changes and actions for improved performance.
• Lead regular discussions and working sessions with Sales, Finance, Operations, Procurement, and Supply Chain teams to develop and maintain accurate forecasts and operational plans.
• Prepare and present reports, dashboards, and performance metrics for leadership reviews and decision-making.
• Monitor key performance indicators (KPIs) such as forecast accuracy, inventory turns, service levels, and backlog performance.
• Identify supply constraints, excess inventory, and demand changes, and recommend mitigation strategies.
• Support inventory optimization efforts to balance customer service, working capital, and operational efficiency.
• Maintain planning data and master data integrity within ERP and planning systems.
• Facilitate cross-functional discussions to resolve gaps between demand and supply plans.
• Drive continuous improvement initiatives related to planning processes, reporting, system capabilities, and data quality.
• Collaborate with Procurement and key suppliers to communicate supply forecasts, review capacity and lead-time risks, monitor supplier performance, and support corrective actions that improve supply continuity and service performance.
• Collaborate with key suppliers to develop and share supply forecasts, review capacity plans, and ensure alignment between customer demand and supply availability.
• Monitor and report supplier…