Shipping Supervisor

Traffic & Shipping Supervisor

The Richmond Group USA has been engaged in a search for a Traffic & Shipping Supervisor for a high‑volume distribution center shipping to major wholesale accounts while also coordinating store deliveries and replenishment for retail locations and partners. This role sits at the center of a fast‑paced, multi‑channel operation where routing compliance and shipping execution directly impact customer satisfaction, cost control, and service performance.

You will act as the outbound “control tower,” ensuring freight moves on time and in full alignment with customer routing guides, appointment requirements, labeling/packaging standards, and carrier expectations—while minimizing chargebacks, delays, and service failures. You’ll lead a six‑person traffic team and serve as the key link between the DC, carriers, customer transportation teams, customer service, and internal operations.

This opportunity offers real leadership scope: you’re not just moving freight—you’re leading through daily prioritization, exceptions, and compliance challenges. The diverse customer/channel mix provides stability and visibility, with clear opportunities to improve service levels, carrier performance, and chargeback reduction—experience that translates well to broader DC, transportation, or logistics leadership.

• Proven success in traffic/shipping within a warehouse or manufacturing environment (retail exposure a plus).
• Proven ability to lead daily workflow, prioritize competing needs, and keep a small team on track.
• Demonstrated success executing compliant outbound shipping using routing guides, SOPs, and customer‑specific requirements.
• Proven ability to coordinate with carriers and customers, resolve discrepancies/OSD issues, and support chargeback research.
• Strong systems proficiency (MS Office, AS400, WMS preferred) with required mainframe experience on in‑house platforms (WM/ACS).

Please note that candidates for this position must be legally authorized to work in the U.S. without current or future sponsorship to be considered for employment. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

• Seniority level:
  Director
• Employment type:
  
  Full‑time
• Job function:
  Distribution, Management, and Supply Chain
• Industries:
  Parts Distribution, Wholesale Apparel and Sewing Supplies, and Apparel Manufacturing

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