Onsite Assistant General Manager; BVA

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This role is posted by Real Manage. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

$50,000.00/yr - $55,000.00/yr

Real Manage is a prominent national firm recognized on the Inc. 5000 list, operating across 16 states+ Washington DC. We serve homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high‑rises, municipal utility districts, and master‑planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), Real Manage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting‑edge cloud‑based technologies and mobile apps, supported by industry‑leading practices and a highly skilled workforce.

Our mission is to offer comprehensive and innovative solutions that consistently surpass customer expectations, promote transparency, and foster a culture of professionalism, growth, and diversity.

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every Real Manage relationship.
• Self‑lessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing.

The Onsite Assistant Community Manager (ACM) supports the Onsite Community Association Manager (CAM) and the management team in delivering contracted services to clients and homeowners. The ACM acts in the stead of the CAM when needed and should independently prioritize work in coordination with the respective teams to ensure timely completion.

• Understand the Management Agreement for the assigned Onsite CAM.
• Complete M-100 and CMCA certification within one year of hire and maintain CMCA credential throughout employment.
• Prepare, draft, issue, and follow up on basic or routine RFPs under CAM approval.
• Meet with contractors to discuss current or pending projects, grant access to facilities, or walk the community for contractor performance and satisfaction.
• Order materials, supplies, signs, etc. and coordinate delivery and installation.
• Inspect for onsite property damage, prepare damage scopes and repair estimates, and evaluate costs for claims.
• Issue, follow up, and close work orders with contractors and owners.
• Make recommendations for changes to management operations based on experience and professional judgment.
• Tag vehicles for parking violations.
• Oversee pool opening preparation and vendor work to determine contract compliance.
• Draft memos, letters, and surveys for review and approval by the CAM.
• Provide emergency response during business hours using discretion and independent judgment.
• Create a proposal comparison matrix and evaluate vendor proposals.
• Assist with insurance claim processing.
• Support draft budget preparation during budget season.
• Assist with customer service, client communications, vendor correspondence, and action items.
• Act in the role of CAM when needed, including personnel and vendor management matters.
• Attend meetings on a regular schedule, with a minimum of 6‑8 meetings per month unless fewer are scheduled.
• Conduct site visits, resale inspections, covenant enforcement, and annual inspections as needed.
• Track and report variable billing per the management agreement.

Entry level

Full‑time

Management and Manufacturing