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Service Manager

Job in West Point, King William County, Virginia, 23181, USA
Listing for: West Point Ford
Full Time position
Listed on 2026-01-09
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
Location: West Point

Now Hiring:
Service Manager – West Point Ford

Are you a lead technician, lane manager, or service department leader ready to take the next step in your career? West Point Ford is seeking a Service Manager to lead a high-performing team in a modern, air‑conditioned 12‑bay facility
—freshly renovated and built for technician efficiency and customer satisfaction.

This role is open due to internal promotion
—our current manager is moving up to oversee one of the largest shops in our group. If you’re looking for a dealership that values leadership, innovation, and internal growth, this is the opportunity.

What You’ll Oversee:
  • A team of 10–15 skilled technicians and service staff

  • A 12‑bay, drive‑in shop
    , fully climate‑controlled and recently renovated

  • A Mobile Service Truck and Mobile Escape for convenient remote service

  • Quick Lane Express Service operation

  • Supported by the largest parts department in Central Virginia
    , with over $4 million in inventory

  • Open only the last two Saturdays of each month (7:30 AM – 12:30 PM)
    closed Sundays

Tools & Technology:
  • Xtime used for digital inspections, customer communication, and sales optimization

  • PBS Systems DMS for streamlined dealership management

  • A centralized BDC handles all service scheduling
    , freeing up your team to focus on shop productivity and guest experience

  • We’re a tech‑forward team that continuously embraces tools to improve workflow and service delivery

Collaboration & Support:
  • You’ll join a team of Service Managers from across our dealer group for weekly collaboration meetings
    —sharing ideas, discussing challenges, and building solutions together

  • Report directly to Jeff Meyer
    , an experienced, supportive leader committed to your success

What We Offer:
  • Salary + commission
    , with performance‑based bonuses

  • 401k match, competitive benefits
    , and more

  • At least 3 Saturdays off per month

  • First‑year earnings estimated at $100,000–$150,000

  • Growth‑focused environment with clear pathways for advancement

Preferred Background:
  • Ford experience preferred

  • Previous leadership as a lane manager, shop foreman, or tech team lead

Join a dealership that puts people, progress, and performance first. Apply today to lead the team at West Point Ford.

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