Campground Manager

Home to 200,000 acres of forested peaks, cascading waterfalls, and the iconic Skyline Drive, Shenandoah National Park is more than a place to work — it’s a place to belong. As ExplorUS takes the helm of park operations, we’re building a team of passionate people who want to share the beauty of this park with millions of visitors each year. Whether you’re guiding guests through mountain lodges, serving up hospitality in our restaurants, or keeping the wonder of Shenandoah running behind the scenes, you’ll be part of a team dedicated to protecting and celebrating one of America’s most treasured landscapes.

Explore our open positions and start your journey with us.

Location: Stanley, VA

Job :101

# of Openings:1

Imagine building your career surrounded by breathtaking mountain views, cascading waterfalls, and more than 500 miles of scenic trails. A career with Shenandoah Hospitality is more than a job—it’s an opportunity to be part of a team creating memorable experiences in one of America’s most treasured national parks. We are seeking and experienced Campground Manager to lead operations in the heart of the Blue Ridge Mountains while enjoying an incredible setting that inspires adventure, connection, and meaningful work.

If you are looking for a career that combines leadership, hospitality, the outdoors, and the chance to make memories that last a lifetime, Shenandoah National Park is the perfect place for your next adventure.

The Campground Manager oversees large and complex campground operations and is charged with complete responsibility and accountability for their location. This will include maintaining a strong, proactive, and collaborative relationship with the Partnering Agency, driving financial performance, personnel management (including recruiting, hiring, training and orientation), oversight of operations, extensive customer/public relations, equipment care, and facilities maintenance. The Campground Manager will collaborate with the Partnering Agency on programming and initiatives that enhance the overall guest experience.

The Campground Manager will coordinate with Project Managers on improvement projects and initiatives to ensure effective planning, communication, and execution with minimal disruption to operations. The Campground Manager will work directly with the Partnering Agency to ensure we are meeting contractual responsibilities and will report directly to their General Manager.

• Oversees all regular operations for the assigned permitted area and keeps the corporate officers informed of operational and logistical needs within their assigned area of responsibility.
• Acts as a liaison between the Partnering Agency and the corporate office; attends regular meetings with our partnering agency representatives, coordinates services as required by contract and always with an eye toward exceeding expectations.
• Collaborates with the Partnering Agency on interpretive programming and initiatives that enhance the overall guest experience.
• Maintains a strong focus on the guest experience, identifying opportunities to improve visitor satisfaction, engagement, and overall experience at the location.
• Coordinates with Project Managers on improvement projects and initiatives, ensuring effective planning, communication, and execution with minimal disruption to campground operations.
• Exercises familiarity with local, county, state, and federal statutes as they apply within their assigned area. Oversees and corrects, as needed, any deficiencies in operations in order to comply with Permit, Operating Plan, and Company operating standards.
• Understands and executes on assigned portions of the operating budget. Monitors actual versus…