Production Supervisor - South Hill, VA

Production Supervisor - South Hill, VA at The Shade Store

Posted 1 week ago. Be among the first 25 applicants.

The Shade Store has handcrafted the finest shades, blinds and drapery for 75 years. We believe designing beautiful custom window treatments should be effortless, so we offer outstanding services from inspiration to installation.

The Production Supervisor is responsible for ensuring the manufacturing process remains smooth and efficient by organizing workflows and monitoring staff. The role oversees a team of full‑time and temporary employees on the production floor, coordinating resources to complete the daily/weekly production schedule in accordance with all company safety, quality, and productivity protocols. The primary focus is run‑shift production, meet safety and production schedules, and maintain high quality standards in a harmonious work environment.

The supervisor builds strong relationships with leaders and team members to enhance workforce performance, support employee safety and development, and provide recommendations on personnel, tooling, fixtures, equipment, and process improvement.

• Supervise operations within a facility to achieve higher output by coordinating and evaluating production activities between stations to ensure optimum efficiency and attainment of production and quality goals.
• Monitor daily production and adjust production based on inventory.
• Identify opportunities for improvements in manufacturing quality, optimization, and process standardization.
• Develop meaningful partnerships with internal departments and team members.
• Create a culture of empowerment and accountability.
• Ensure the flow of production materials, machinery, and other resources.
• Develop talent and recognize Production Associates’ contributions and accomplishments.
• Prepare the production floor for daily production.
• Support manufacturing by investigating root causes of defects/failures and recommending and implementing appropriate corrective actions.
• Work with management and employees to leverage experience and knowledge to drive process improvements.
• Confirm final documentation accuracy of production/engineering work orders.
• Drive the continuous improvement culture with a “Plan, Do, Check, Act” management style.
• Document and respond to production and quality statistics related to output and lot traceability performance issues.
• Perform and document product testing to confirm and maintain quality requirements.
• Participate in process improvement and lean implementation. Support 5S to maintain established housekeeping standards. Actively contribute to ongoing continuous improvement activities.
• Evaluate employees’ overall performance, establishing goals and objectives for proper manufacturing techniques.
• Observe, enforce, and conduct audits of quality, safety, and compliance standards to ensure Production Associates abide by company policies, procedures, and departmental expectations.
• Ensure all products, material, parts, and documentation follow company specifications and quality standards.
• Report defective materials or questionable conditions to the department supervisor.
• Identify units that fail tests or tolerance levels and repair as necessary according to process.
• Lead and support day‑to‑day production activities within assigned area of responsibility to ensure 99.9% on‑time delivery (OTD), with quality errors >1% in an accident‑free environment.
• Ensure workers acquire necessary knowledge of methods, procedures, and standards required for performance of departmental duties and hold them accountable to meet efficiency standards.
• Work with team members to suggest and implement process improvements and actively champion safety programs.
• Document and improve standard work to improve training of employees and facilitate cross‑training.
• Visually inspect parts to quality standards as described in the quality system.
• Assist in the recruitment and onboarding of new hires.
• Communicate any problems which arise to the Department Manager.
• Contribute to team effort by accomplishing related results as needed.
• Other duties as assigned.

• High School Diploma or GED…