Front Desk Assistant​/Care Coordinator

Front Desk Assistant/Care Coordinator

Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Care Coordinators to join our growing team. We are a leader in dental implant services, known for our exceptional patient care and innovative solutions.

• Pay: $20-$39 per hour ($20-$24 per hour base + up to $2,000 monthly bonuses + up to $2,000 quarterly bonuses)
• Competitive base pay with the opportunity to earn an additional $32K/year in bonuses.
• Benefits Package: health, dental, vision, life insurance, short- and long‑term disability, 401(k) with match, paid training, PTO, bereavement leave, parental leave, and employee assistance program.

As a Care Coordinator, you will greet patients, manage appointments, handle administrative tasks, collect patient feedback, and ensure a seamless, patient‑focused experience.

• Live company core values
• Greet and welcome patients
• Cultivate a positive and welcoming environment
• Communicate well with other team members to provide seamless patient care
• Manage appointments and scheduling
• Handle billing and payment processing
• Provide general administrative support
• Actively gather patient reviews
  
  Build strong patient relationships
• Attend daily huddles
• Collaborate with the team to achieve shared goals

• BLS certification
• Strong interpersonal skills
• Warm and empathetic
• Team oriented
• Sales-oriented
• Results‑Focused
• Adaptable

• Morning Routine:
  Prepare the office, attend huddle, review schedule.
• Patient Interactions:
  Greet patients, schedule and reschedule appointments.
• Handling Billing and Payments:
  Process payments, answer billing questions.
• Administrative Support:
  Filing, scanning, data entry.
• Patient Engagement:
  Proactively seek feedback, encourage online reviews.
• Team
  
  Collaboration:
  
  Participate in daily huddles, work with doctors, dental assistants, and sales consultants.
• End‑of‑Day Tasks:
  Reflect, review schedule for next day, secure office.

Seniority level: Entry level

Employment type: Full‑time

Job function: Administrative, Healthcare