Senior Associate, Product Management - Commercial Servicing

Senior Associate, Product Management - Commercial Servicing

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

The Commercial (CML) Servicing Product Team builds core solutions that directly support our customers and the associates who serve them. This role will enable our business by automating critical processes, enabling associate efficiencies, and operationalizing data to power future AI product innovation. You will partner directly with key internal groups—including CML Operations/Servicing, CML Risk and enterprise KYC/AML teams—to translate complex compliance and operational requirements into high‑value, streamlined product solutions.

We are looking for a quick‑learning strategist eager to tackle complex challenges and unlock massive value for our customers and users.

• Deliver products to support the strategy and operations for a Top 10 Commercial Bank.
• Craft strategies that equip the Bank to deliver tailored solutions for clients, build a world‑class team of financial advisors, and enable a market‑leading operation for the origination and management of loans, treasury, and capital markets products.
• Build “always on” technologies to increase profitability and empower associates.
• Reduce operational risks through strengthening controls and monitoring of key processes.
• Own the strategy and delivery of new products and features in partnership with technology teams and collaborate with Product, Tech, and Design partners in the ecosystem to deliver shared outcomes.

• Human Centered – Obsesses about internal and external customer needs to reimagine and innovate product solutions.
• Business Focused – Delivers game‑changing outcomes by focusing on leverage and execution excellence.
• Technology Driven – Leverages technology to deliver innovative and resilient solutions that enable both near‑term and long‑term value.
• Integrated Problem Solving – Identifies and resolves complex problems to deliver outcomes while mitigating product risks.
• Transformational Leadership – Leads cross‑functional teams to solve customer problems and drive organizational alignment.

• Bachelor’s degree or equivalent military experience.
• At least 1 year of product management experience or 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

• Bachelor’s degree in computer science or engineering.
• 1+ year translating business strategy or analysis into consumer‑facing digital products.
• 1+ year of experience working on core product platforms powering digital experiences.
• 1+ year working with cross‑functional teams as a product owner in an agile development process.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One is an equal opportunity employer (EOE, including disability/vet). Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws regarding criminal background inquiries.