Leasing Specialist

B3L 4G6 Halifax, Nova Scotia Recrute Action

Posted 1 day ago

Permanent

Start Date:
February 2, 2026

• Hourly salary of $24.96
• 6-month contract
• Full-time position: 37.50 hours per week
• Rotating shifts between 9 AM and 9 PM AST
• In-office presence required from Tuesday to Thursday
• Remote work available on Mondays and Fridays
• Positions Requested: 15-22

• Handle approximately 50 inbound calls daily, assisting clients with inquiries related to group insurance plans.
• Deliver accurate, timely information on products and services in both English and French.
• Follow up on requests from internal and external clients with professionalism and empathy.
• Navigate multiple systems and tools confidently to resolve client issues.
• Maintain high standards of service quality and confidentiality.
• Participate in a 9-week training program, including classroom and practical sessions.
• Contribute to a positive and inclusive team culture focused on continuous improvement.
• Meet performance targets and adapt to evolving client needs and business priorities.
• Use problem-solving and research skills to handle complex requests efficiently.

• High school diploma is required
• College or university education is considered an asset
• Bilingual in English and French to support clients in both languages
• 1 year of customer service experience in a contact center, administrative, retail, or service-based environment
• Proficiency with Microsoft Office tools, especially Outlook and Teams
• Ability to work across multiple applications simultaneously
  
  Strong communication and interpersonal skills
• Demonstrated ability to learn quickly and apply new information
• Comfortable with rotating schedules and meeting service-level goals
• Reliable home setup including Ethernet connection and a private, quiet workspace
• Experience in group benefits, insurance, or with Salesforce is an asset
• Positive, friendly, and adaptable approach to customer interactions
• Track record of thriving in fast-paced and dynamic environments

Recruit Action (agency permit: AP- ) provides recruitment services through quality support and a personalized approach to job seekers and businesses.
Only candidates who match hiring criteria will be contacted.