Spa Sales Associate

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

• Health insurance

BE THE DIFFERENCE and enjoy a successful career in Customer Sales and Service at Hand & Stone Massage and Facial Spa for our clients. The Spa Sales Associate is the first face and voice of Hand & Stone Massage and Facial Spa for our clients. Spa Associates are responsible for warmly greeting clients in person and via telephone, booking appointments, file maintenance and selling memberships, service upgrades and products.

We are looking for a reliable, mature sales and customer service professional! Must be willing to work a weekend day, as well as evenings.

RESPONSIBILITIES

• Warmly welcome clients upon arrival and on the telephone
• Check in clients through booking system
• Multi-task between answering phones, booking appointments and selling memberships, gift cards and upgrades
• Promote health / wellness benefits of massage and skin care
• Follow proper filing procedures / file maintenance
• Maintain a professional and clean work environment and appearance
• Various other duties

QUALIFICATIONS

• Relevant skills in the spa and customer service industry
• Knowledge of or willingness to learn Microsoft Office applications, Spa Soft and basic cash / credit card transaction requirements
• Excellent personal appearance
• Clear and concise verbal and written communication skills
• Punctual and reliable

BENEFITS & PERKS

• Competitive pay structure inclusive of commissions & bonuses
• Hours/schedules to fit your life
• In-depth orientation and follow-up in-house training
• Uniform shirt provided
• Uplifting team atmosphere

Compensation: $17.00 per hour

At Hand and Stone, Opportunity Knocks.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand & Stone franchisee, a separate company and employer from H&S Massage Spa Canada Corporation and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.

Any questions about my application or the hiring process must be directed to the locally owned and operated Hand & Stone franchisee.

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.

Hand & Stone is hands down the best place I have worked at since becoming an RMT. The environment is stress free, the hours are flexible and the team is like a second family to me. Not to mention the membership based services provide a steady flow of clients. So happy to be part of the Hand & Stone team!

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