Senior UX Designer; Community of Practice Lead

Position: Senior UX Designer (Community of Practice Lead)

About this opportunity

Step into the driving seat of UX innovation as our UX Design Community of Practice Lead. Here, you’ll help architect the future of UX at Lloyds Banking Group—setting the vision, pace, and ambition for how we design experiences that matter. In partnership with Design Leadership, you’ll ignite a movement: transforming how we collaborate, create, and deliver impact at scale.

What will I be doing?

Building Capability & Shaping the Future

• Setting the pace for the industry by scouting, piloting, and embedding groundbreaking UX trends, tools, and frameworks.
• Acting as an inspiring leader and mentor, you’ll energise and elevate designers—cultivating a culture of continuous learning, experimentation, and bold thinking.
• Orchestrating events, design sprints, and showcases that spark creativity, foster collaboration, and unite designers behind a shared mission.
• Designing and delivering learning experiences that accelerate both technical mastery and leadership growth, opening new pathways for career progression.

Driving Impact & Rallying the Community

• Partnering with the Head of Design Delivery Practice and Senior Leadership to map our maturity journey and unlock new opportunities for growth across capability, culture, and craft.
• Representing UX at the highest levels, influencing strategy and championing the voice of design at the Experience Design Leadership Team (DLT) and beyond.
• Accelerating agility and excellence by delivering next‑generation tools, frameworks, and processes that amplify our impact and set benchmarks for the industry.
• Collaborating with Design Leadership to reinvent how we onboard, engage, and develop talent—ensuring every designer is inspired, supported, and aligned to our future vision.

Why Lloyds Banking Group

We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.

What you’ll need

• Visionary, with a deep passion for UX Design and Experience Design and a drive to push boundaries.
• Inspiring, with the ability to rally teams and partners around ambitious goals.
• Agile, comfortable navigating between strategic vision and hands‑on delivery.
• Collaborative, building agreement and momentum for new ideas and ways of working.
• Data‑driven, able to measure and communicate the value of our communities of practice.
• Trusted, able to foster openness, challenge constructively, and champion a culture of inclusion and growth.
• Proactive, organised, and energised by solving complex challenges at pace.
• Exceptional communicator, able to share ideas and successes in compelling, engaging ways.

Benefits

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Commitment to Equality, Diversity & Inclusion

We are inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We welcome applications from under‑represented groups and are disability‑confident. If you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

About Lloyds Banking Group

We’re driven by a clear purpose—to help Britain prosper. Our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

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